SERVPRO of Decorah Employee Photos

Man in his late 30s, smiling and wearing a green shirt.

Scott Demuth

Scott Demuth has been in the restoration industry since 2005. He is extremely passionate about helping those in a disaster. He is sincere and empathic, giving his clients assurance and earning the trust to help put their home or business back together. He enjoys talking to people and listening to their needs to find out how he can help.

Family is a priority. Scott is very understanding of his employees when family matters occur. Besides being a family man, he is also a funny man. You will often see him sharing laughs with his family, friends, staff and even strangers. He does great voice imitations.

A white male with black square glasses and shoulder length hair is smiling.

Sam Whitehead - Project Manager

Sam Whitehead is happy to join the founding team of SERVPRO of Decorah. In the past, Sam has served in rural communities performing economic development and project management and is happy to once again be making Northeast Iowa a safer and more resilient region. Sam's planning background is utilized by making sure that fire and water damages don't occur, but when they do happen, Sam is committed to making sure someone is there to help make things right.

Sam lives in Decorah with his wife and three happy cats. He loves to experiment with new ways of brewing coffee and enjoys a great number of quality roasters in the area. Sam spends his free time playing board games with friends and taking part in community theatre productions at New Minowa Players. He currently serves on the NMP Board of Directors and also sits on the Board of Directors for Upper Explorerland Regional Planning Commission.

A woman in her 50s with bright eyes and short hair.

Debbie Robeson - Marketing

Debbie Robeson wears several different hats. Both as marketing manager and representative, she focuses her attention on education and purposeful promotion of SERVPRO services. Creative and intentional gifts that leave lasting impressions of SERVPRO’s sincere care is what her circle of friends throughout many cities appreciate.

Providing solutions through storytelling, she easily sells her SERVPRO team’s skills for cleanup and restoration. She enjoys living up to her nickname "Smile Supplier" by connecting individuals to resources they need in ANY sort of circumstance.

Girl with blonde hair in front of green jeep

Madison Engelke - Marketing Support Coordinator

Madison Engelke joined the SERVPRO team as the Marketing Support Coordinator in June 2021, days before the office moved into its new location, quadrupling the size of the workplace. Her enthusiasm and gratefulness were not lost in the vast space & busyness but added a fun component to it all!

From Storm Lake, Iowa, this UNI graduate sought out & took advantage of opportunities in marketing while in college, to give her a great base to go with her Business Marketing: Digital Media & Advertising degree. She is Google Ad & Excel certified and enjoys sharing information and advice through writing. She was a member and held leadership roles in the oldest, still running student organization on the UNI campus, Orchesis Dance Company.

Her large family, Pepper the cat, and love of dance since age 5 rounds out her persona.  She is excited to meet, work, and grow in knowledge with all the people involved with SERVPRO and the communities we serve.

A white woman with green eyes and long blonde hair smiles big.

Nikki Prickett - Office Manager

Nikki Prickett has been a part of the SERVPRO team since August 2018. She started as our job coordinator and excelled in her position.

Customer service and doing the job right is very important to her. She is now our office manager! Her organizational and operational skills are a great asset to us. She is working primarily with billings, job follow-ups, and office management. She still works closely with our project managers and job coordinator. 

Not only is Nikki a rockstar at being a professional but she has also proven to be a trusted friend to our staff. In her office, Nikki has an extensive collection of Wizard of Oz memorabilia, since being a fan from an early age! Nikki’s golden brick road leads to her two children, her beau Joe, dachshund Coco, and her three cats.

“There’s no place like home!”

A woman with big cheeks, green eyes and brunette hair pulled tightly back in a ponytail smiles with tight lips.

Michelle Miller - Job Coordinator

Michelle has been a part of the SERVPRO team since 2019. She has experience in customer service and as an operational manager. She enjoys speaking to clients and helping them connect with the person who will help them with their needs. She is courteous, professional, and has great communication skills.

Michelle is in love with her family. Her large family includes her husband, 8 kids, and 2 dogs! Her family is her passion and being a mom motivates her to work hard. She’s a sports mom, her kids enjoy playing volleyball, basketball, and soccer. She enjoys observing the differences in her children that make them so unique and special.

Besides her passion for her family, Michelle also enjoys scary movies, football (Go Patriots!), trips to Panama, and loves going to concerts. Her favorite all-time band is Queen. She looks forward to going back to the beach to enjoy the water.